# Organization billing

> Seat price, who takes a seat, the minimum, the 14-day pilot and how an organization gets activated.

On this page you will learn:

1. what an organization costs and how the bill is calculated;
2. who takes a seat and who does not;
3. how to start a pilot and activate the organization.

## Price

| | Price |
|---|---|
| Seat, monthly | **$18** per seat per month |
| Seat, paid yearly | **$14** per seat per month |
| Minimum | 5 seats |
| Pilot | 14 days, up to 10 seats, free |

The organization's subscription is separate from its members' personal plans.

## Who takes a seat

| Member | Seat |
|---|---|
| Admin, head, member, auditor | Taken |
| Contractor with active access | Taken |
| Contractor whose term has ended | Not taken |
| Person in "offboarding" status | Taken until offboarding is completed |
| Person who left | Not taken; their knowledge is kept free of charge |

## How the bill is calculated

You pay for the seats in use, with a minimum of 5.

Example: Northwind has the admin, Anna (head), Ben (member), Vera (contractor), Grace (auditor) and two more members — 7 seats.

| | Calculation | Total |
|---|---|---|
| Monthly | 7 × $18 | $126 per month |
| Yearly | 7 × $14 × 12 | $1,176 per year |

With only 3 people, 5 seats would be billed: $90 per month.

The admin sees this calculation on the People tab, in the "Organization plan" card: "Seats in use", "billed (minimum 5)", the monthly total and the yearly total.

## Pilot and activation

1. [Create an organization](/organizations/overview/) in the account and add its structure.

2. Email **support@mmwhub.tech** with the organization's name, how many people you plan to connect, and whether you want a pilot.

3. The MMW team enables a pilot — 14 days, up to 10 seats — or activates the organization and agrees payment with you.

4. The "Organization plan" card shows "The organization is activated.", and members' agents start working with organization memory.

There is no self-service card payment for organizations in the account yet: activation and invoicing are handled by the MMW team. Personal plans are paid in the account as usual — see [Plans and billing](/account/plans-and-billing/).

Without an active subscription, organization memory is unavailable: people can sign in and issue keys, but their agents are refused with "This MMW account has no active subscription, so memory is unavailable."

## Keeping seat count down

- Complete offboarding: a person in "offboarding" status takes a seat.
- Give contractors an access term — the seat frees itself when it ends.
- An auditor needs a seat too: for one-off reviews, consider a [time-limited](/organizations/contractors/) role.

## Next steps